Reviews of Extended Stay America Select Suites - Columbia - Stadium Blvd 2 stars
2000 West Business Loop 70, Columbia, MO 65203, United States
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Reviewed: 3 October 2025 · Stayed in September 2025
Verified reviewReviewed: 18 September 2025 · Stayed in September 2025
Verified reviewReviewed: 15 September 2025 · Stayed in September 2025
Verified reviewDecent location
Rundown facilities. Full of ants. Shower didn’t work properly. Sheets and towels gave me and my partner a rash- so badly that we slept in sweatpants and hoodies to avoid touching them. Property is full of tweakers
Dear Sarah, Thank you for sharing your experience with us. We appreciate your feedback regarding your recent stay. While we are pleased that you found the location convenient, we regret that the condition of our facilities did not meet your expectations. Maintaining cleanliness, comfort, and safety is our highest priority, and your comments have brought to our attention areas that require immediate improvement. We take all concerns, including those related to pests and maintenance, very seriously as we strive to enhance the guest experience. Also, please be assured that we have security on our premises to ensure the safety of all guests. We hope you will consider giving us another opportunity to provide you with a more comfortable and welcoming stay in the future. Sincerely, Hotel Management
Dear Sarah, Thank you for sharing your experience with us. We appreciate your feedback regarding your recent stay. While we are pleased that you found the location convenient, we regret that the condition of our facilities did not meet your… Show more
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewAlways a peaceful stay !!
Very friendly staff , very pleasant rooms
Dear Candice, Thank you for staying with us and for sharing your comments. Although your rating does not reflect your review, we are pleased to know you enjoyed our warm hospitality and comfortable accommodations. It was a pleasure hosting you, and we hope to have the chance to do so again in the future. Sincerely, Hotel Management
Dear Candice, Thank you for staying with us and for sharing your comments. Although your rating does not reflect your review, we are pleased to know you enjoyed our warm hospitality and comfortable accommodations. It was a pleasure hosting… Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewFront desk person was helpful with getting my phone set up on the WiFi
When I pulled up tot he entrance there was 3 adults with a baby in a stroller who were all taking hits off a bong. I know pot is legal. Another group of 3 shady guys were huddle together at the back of the building that I had to park by because of limited parking. I was very uncomfortable getting out of my car
Dear Susan, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! Sincerely, Hotel Management
Dear Susan, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accep… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClose to mall
Sid
Dear marie, Thank you for staying with us and taking the time to share your feedback. We’re glad you appreciated our convenient location near the mall. At the same time, we regret that your overall experience did not meet your expectations. Please accept our apologies for any aspects of your stay that fell short of your expectations. We hope you will consider giving us another opportunity in the future so we can provide you with a visit that is truly excellent from start to finish. Sincerely, Hotel Management
Dear marie, Thank you for staying with us and taking the time to share your feedback. We’re glad you appreciated our convenient location near the mall. At the same time, we regret that your overall experience did not meet your expectations.… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe front desk worker was very nice.
There was rotten food in the hallways when we got there at night and the next morning. The room did not have any towels and when we went to get some the front desk was locked up with a metal door. It smelled horrible throughout the room and hallways. We did not feel safe as there were many people loitering outside of the property.
Dear Inabnet, Thank you for sharing your feedback. We’re sincerely sorry your stay fell short of expectations and regret the discomfort you experienced. Cleanliness, safety, and access to amenities like towels are essential, and we’re disappointed that we did not meet those standards during your visit. While we appreciate your kind remarks about our front desk staff, we take your concerns seriously and are actively addressing them with our team to ensure they are not repeated. Your experience does not accurately reflect the environment we strive to provide. We value your comments as an opportunity to improve and look forward to the chance to offer you a more comfortable and hassle-free stay in the future. Sincerely, Hotel Management
Dear Inabnet, Thank you for sharing your feedback. We’re sincerely sorry your stay fell short of expectations and regret the discomfort you experienced. Cleanliness, safety, and access to amenities like towels are essential, and we’re disap… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewI've stayed at several different properties in Columbia. This was one of the cleaner rooms.
No coffee in room. Front desk didn't open until 1000.
Dear Tim, Thank you for sharing your feedback. We appreciate your recognition of the cleanliness of your room, as maintaining a high standard is our priority. We understand your concerns about the pricing and limited amenities, and we apologize for any inconvenience this may have caused. While certain services operate within set hours, we continuously explore ways to better accommodate our guests’ needs. Your comments are important to us and will be thoughtfully considered. We hope to welcome you again and provide an improved experience during your next visit to the area. Sincerely, Hotel Management
Dear Tim, Thank you for sharing your feedback. We appreciate your recognition of the cleanliness of your room, as maintaining a high standard is our priority. We understand your concerns about the pricing and limited amenities, and we apolo… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe front desk clerk was nice.
The rooms were so bad that we were not able to stay at the hotel and because it was graduation weekend we couldn’t find another one so after the graduation- at 9pm at night we had to drive 3 hours home. The sheets had yellow stains on them, the rooms were dirty and had an overwhelming stench of cigarettes and marijuana. Absolutely horrible.
Dear Stephanie, We sincerely regret that your stay did not meet your expectations and caused significant inconvenience during a busy period. Maintaining high standards of cleanliness and comfort is very important to us, and we apologize that the accommodations fell short. We appreciate your positive remarks about our front desk team and will be sure to share your feedback with them. Please know your concerns have been taken seriously, and we are dedicated to enhancing our services. We hope you will consider giving us another chance to provide a much-improved experience. Sincerely, Hotel Management
Dear Stephanie, We sincerely regret that your stay did not meet your expectations and caused significant inconvenience during a busy period. Maintaining high standards of cleanliness and comfort is very important to us, and we apologize t… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation & price
The air was very noisey & kicked off and on several times in night.. Each time the fan was grinding.we slept very little due to this noise.
Dear Guest, Thank you for sharing your experience with us. We’re pleased you found value and location convenience during your stay. However, we apologize for the disturbance caused by the unit in your room, which understandably impacted your rest. We appreciate you bringing this to our attention, and our team will look into the matter to ensure a more peaceful environment for future guests. Your comfort is important to us, and we hope to welcome you back for a stay that better reflects our commitment to quality. Sincerely, Hotel Management
Dear Guest, Thank you for sharing your experience with us. We’re pleased you found value and location convenience during your stay. However, we apologize for the disturbance caused by the unit in your room, which understandably impacted y… Show more
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewthe welcoming staff !
overall cleanliness
Dear Daojai, Thank you for your feedback. While we're glad to hear you appreciated the welcoming nature of our staff, we regret that the overall cleanliness did not meet your expectations. Please accept our sincere apologies for this. We take cleanliness very seriously and will work closely with our team to ensure higher standards are maintained. We hope you'll give us another chance to provide a better experience on your next visit. Sincerely, Hotel Management
Dear Daojai, Thank you for your feedback. While we're glad to hear you appreciated the welcoming nature of our staff, we regret that the overall cleanliness did not meet your expectations. Please accept our sincere apologies for this. … Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewfriendly staff
the experience was exemplary
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewRooms were close together initially.
Cleanliness - bedbugs, roaches. Lack of typical hotel amenities. Breakfast was not included although advertised as part of the price. Adult autistic sons were traumatized - one had bedbugs bites on his torso; the other couldn't sleep after he heard what sounded like a gun shot.
Dear Gabrielle, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Dear Gabrielle, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the f… Show more
Reviewed: 19 December 2024 · Stayed in November 2024
Verified review