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Reviews of Pacific Hotel Okinawa 4 stars

900-0036 Okinawa, Naha, Nishi 3-6-1, Japan

#126 of 166 hotels in Naha

Guests' Choice

Review score

Based on 85 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    7.6

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 7 August 2025

    9.0
    The perfect stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The staff was very accommodating and kind. They did everything right. It is a bit far from where the tourists are however, I like walking so it didn't pose a problem.

    Stayed in August 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 8 nights

    If you not looking for super modern hotel this one is for you. Our stay was absolutely wonderful! From the moment we arrived, the staff was incredibly welcoming and professional. The room was clean and spacious. The beds were super comfortable. We also enjoyed the breakfast buffet, which had a great variety. The location was perfect. Plus close to the airport, taxi was around AUD$15 Big free parking is a bonus. We didn't need a car for first couple of days, the car rental company is on premises, so we didn't have any problem to rent a car for the rest of our stay and they we very helpful and pleasure to deal with. Defiantly we'll stay at Pacific Hotel Okinawa again.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Great stay, will be back.
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 13 nights

    Nothing

    All was great, breakfast was excellent

    Stayed in July 2025

  • Reviewed: 3 June 2025

    9.0
    Great Hotel
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    The furniture and facilities are a bit dated, but this didn’t bother us at all — everything was clean and functional.

    I had a very pleasant stay at Pacific Hotel Okinawa in Naha. The value for money is outstanding — the price is reasonable for the quality of service and amenities provided. The staff were extremely helpful and always ready to assist with a smile. The location is also ideal: it’s close to both the city center and Naha Airport, which made getting around very convenient. Several attractions are within walking distance, which was a big plus for me. Highly recommended for both short and longer stays in Naha!

    Stayed in May 2025

  • Reviewed: 1 June 2025

    8.0
    I found this place to be somewhere affordable and close to the airport, and it was comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell is a bit odd in the lobby. Maybe it’s a smoking lobby? Or there are many smokers around the area. I only walked in at night so I didn’t see many people and don’t know for sure about the smell. It’s only in the lobby, so it’s not that bad. The location is good if you have a car, there’s not much immediately surrounding it, but it is very close to the airport.

    Very comfortable furniture. I did not take advantage of the meals, since I was only in the hospital to sleep, but the option was available at decent hours. Great water pressure and clean bathroom.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Ideal if you rent a car. Free parking.
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    No offer of excursions for individual travelers.

    Perfect comfortable bed. The room had everything I needed (safe box, nice air conditioning, large bathtub. The neighborhood is safe and you can also walk to the monorail. The center is within 15 minutes by peso. Breakfast is only Japanese but I always ate well. The staff is very nice and helpful. Even though English is a bit of a problem. But the translator always solved it.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Too far from Naha

    Large rooms

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    Great Stay
    • Business trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights

    I can see that this hotel was top of the league in the 80s, but hasn't been renewed much since. Nevertheless, the room was clean and tidy, very comfortable, and the staff super helpful and friendly. The location isn't super central, but the downtown is easy to reach with a 20-min walk.

    Stayed in April 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is in an old building, wheras the rooms were lacking modern features. There was mold behind the toilet and the bathroom wasn't quite up to date.

    The hotel staff was super nice and tried the best to help us. We could always leave our key at the reception when leaving and could easily pick it up when we got back. The room service was very nice and changed our towels and bed sheets every day. The location is okay. You can walk around 20 minutes to the city center and the bus terminal to get to everywhere else by bus. The breakfast was superb, had a large variety and very friendly staff. The value for price was amazing.

    Stayed in May 2025

  • Reviewed: 19 March 2025

    8.0
    Great value and breakfast, shame about bathroom
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Toilet not as in picture of the room. The room picture had the toilet in the corner with space. But the toilet was right as you open the door in the wat of the door and bath, ridiculous toilet position! Also no fan, the bathroom got so steamed up we asked for a humidifier, why would a bathroom not have a ventilation fan?

    Great location, great price, great breakfast !

    Stayed in March 2025

  • Reviewed: 26 February 2025

    8.0
    Comfortable and in central location
    • Leisure trip
    • Solo traveller
    • Standard Twin Room - Non-Smoking
    • Stayed 11 nights

    No transfer to and from the airport

    location and spacious room

    Stayed in January 2025

  • Reviewed: 13 February 2025

    8.0
    We keep coming back because it is a great place to stay.
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We prefer a double bed.

    Great breakfast with lots to choose from. Staff are friendly and helpful. Cafe in the hotel provides a great selection of cakes, light meals and snacks.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    7.0
    It was a comfortable stay.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are a bit old. Carpets are worn out

    There could be more options for breakfast. For example, pancakes, waffles, bagels.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    7.0
    Good value, Convenient location
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights

    We were there during the end of the year and the parking lot was packed and it was difficult to find a parking spot. We stayed for a week and the same entrees were served every morning.

    The location was convenient, especially considering the price. The staff was friendly and helpful.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Bar was not open to guests because of private functions too often. Empty seats at bar not available because of private functions. Have to pay for breakfast even if you only want a coffee. Hallway music outside rooms a little loud. Pillow not comfortable and no pillow options.

    Great staff service. Very nice bar and cafe. Good location. Friendly atmosphere. Buffet good variety.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    8.0
    Will stay again
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The first room had water leak issues in the AC causing noise in addition to the bath water wasn’t hot enough, however the manager relocated me to a different room where everything was working properly

    Very affordable and spacious hotel, stayed here for the second time

    Stayed in December 2024

  • Reviewed: 4 November 2024

    9.0
    Good 👍🏻
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    there is no socket 🔌 near the bed

    I really liked the location and the breakfast

    Stayed in September 2024

  • Reviewed: 2 November 2024

    9.0
    An absolute joy
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    While the food was lovely, it did become extremely monotonous and was hard to face by the end of the trip. It also needed more food for vegetarians and vegans.

    The staff were exceptional. So helpful and friendly. An absolute joy.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    7.0
    Hotel is big of run down, location is out of the way to public transport
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    We stay for 6 nights, but make up room only upon request.

    Stayed in October 2024

  • Reviewed: 9 September 2024

    8.0
    One of the best vacations I’ve ever had helped greatly by this hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    Would have enjoyed being able to take a late swim in the pool in the evening and no shuttle service to and from the airport.

    Great location with easy access to Kokusai-dori and the beach. Rental car service, taxis always there and gift shop at first floor also made our trip stress free.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Must add more coin laundry inside the hotel:)
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The carpeted floor area has smell,,must change it.

    Very convenient and accesible:)

    Stayed in August 2024

  • Reviewed: 2 September 2024

    7.0
    Overall nice
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The humidity in Okinawa makes the carpets smell bad or the AC need new filters

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Good hotel at a good price.
    • Leisure trip
    • Family with young children
    • Run of House - Non-Smoking
    • Stayed 5 nights

    The central ventilation system in the hotel is probably outdated and as a result there was a musty smell in the corridors and in the room. The staff were also in constant battle with the mould in the heavy humidity. :-( :-( :-(

    The accommodation was comfortable, the breakfast was very satisfying. The staff were very helpful and friendly. We liked the pool and that it was close to the beach. There were two large supermarkets nearby and the monorail (Naha Bus Terminal) was a 15 minute walk. On the way there are many, many small restaurants and bars, not to mention the countless Lawson's, Family Mart, 7 eleven.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Satisfied
    • Leisure trip
    • People with friends
    • Run of House - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pool

    Lobby so nice

    Stayed in August 2024

Showing 1 – 25

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