The room offered was dingy, dirty and had cob webs. When we objected, then a fresh room was given. This was our second stay here.

Lication

Stayed in May 2025

Facilities like Gym, Spa were non-functional. For a 5 star property, Breakfast and Dinner Buffets were very limited - not upto the expectations and not value for the premium room tariff charged by the hotel. Dinner buffet did not even have any starters. The swimming pool is small and there was a group swimming class in the evening for non-resident children. This made the pool extremely crowded.

Staff was very polite and helpful. Location is excellent.

Stayed in May 2025

No SPA, Cleanliness, Reluctance of Uber to come to the hotel, a general lethargy to book the in-house transportation to the Airport, price to facility much to be desired. If there is renovation happening, it should be put up on the website; it should not be that you discover it only after you check in that too on enquiry.

The staff was good, Breakfast was ok, with new places coming up, they really need to up their game. For the price being charged, the facilities are much to be desired. The excuse could be that the place is under renovation, then prices should also be adjusted accordingly.

Stayed in May 2025

The hotel was under renovation but no one informed about it. Most of the facilities like Gym were closed. The rooms also did not have anything in comparison to a typical 4-5 star facility, especially the shower area.

Breakfast was well spread and nice. I especially liked the masala dosa. The staff was quite polite and sincere.

Stayed in February 2024

Mattresses, pillows ,air-conditioning, mosquitoes

Location

Stayed in May 2023

Maintenance seemed a little poor. The rooms are looking a little old and the bathrooms could do with some sprucing up.

The location, the building, the space in the rooms and the ambiance.

Stayed in December 2022

internet did not work properly

location

Stayed in December 2022

Although the staff was polite, at the time of check in were informed that due to a wedding party our rooms were not ready On stating that we had booked two rooms for four people a month before our trip we were alloted one room facing the lake while we waited for the other room to be ready which should've been by 2 pm as per their check in policy. After calling the reception past 4 pm we were informed the room is ready ony to be given Standard room with window facing a plain blank wall which was not as per our booking. We had booked 2 rooms one Royal Club and one Standard room both facing the Lake. While checking in we were informed that breakfast would be ready by 7.15 am by Mr Lalit and when we informed him that we had a flight to catch at 8.45 am he mentioned that although the time is 7.15 am but the food would be ready by 7am and if necessary the staff coud also pack. Little did we know these were just words to please and not really put into action. Next morning we arrived at the breakfast area at 7am only to be told that breakfast would be ready only by 7.30am so we requested the staff to pack a few items for us only to be informed that since the food is not ready they can't pack. We waiting till 7.30 am while having tea and had to literally beg them to pack something for us. We left the breakfast area at sharp 7.30 am with some items packed and no sign of the breakfast counter being ready by 7.30am. Nevertheless would recommend it only because the rooms were nice and clean and it served the purpose for a night stay.

Staff was polite at the time of check in only. One of our rooms had a lovely view facing the lake which was nice! Rooms were nice, clean sheets and bathroom was quite clean as well. However, the shower faucet was leaking looked like it might burst out anytime and the toilet seat was bit rickety as well.

Stayed in December 2022

Weird that the lights didn’t turn on/off individually, only if you removed the key.

Stayed in November 2022

staff not supported

food

Stayed in October 2022

extremely poor maintenance; facilities like spa were not operational due to lack of staff; pool is not temperature controlled

location is extremely good with picturesque view

Stayed in October 2022

Price factor - for such a high price, we expect 5 star facilities, however everything provided is substandard including the room and even washrooms. Rs.9,500/- per night (including taxes) are way too high for this Hotel

Expectation Vs Reality is way far different, the rating or feedbacks given against this place is not matching at all. For the price that we paid (almost 19k per 2 nights stay), we can get far more 5 Star Hotels stay in Bhopal. Though this Hotel is Authentic in ambience, its not maintained well and did not meet the expectations. Also, even though there were not many guests & many rooms were vacant, this hotel charged us Rs.2,200/- for early checkin of 2 hours, which i felt was ridiculous. Would not suggest this place for travellers who expect high standards of facilities, you can check for Taj, Radisson hotels instead of this one which are far more better in every aspect including Cost. Note : We stayed in Jaipur which is famous for Tourism and Authentic stays with less price, this hotel is no match to Jaipur Hotels/Palaces and charging way too high

Stayed in August 2025

Being alone and having issues with payment system i.e alternative ways for vulnerable people to be able to contact their consulate to assist on emergency basis. Too much noise in the morning of bang and people should pay from time of check in and when they check out. Police outside seeing them soaking in sweat with that uniform and BMC building in a state of thrash and Commissioner running around, Railway forget it filled with rough sleepers who needs bed and breakfast, not enough buses, not enough ships or sea police to protect the little ships that wondering in the river. Rickshaw drivers some of them over charging and Uber driver not sure he did the most bizarre thing one could witness.

It was like a dream but then some of the victimasaton stuff from UK i.e the girl I enjoyed talking clowns interfered and ruined it for good. Being alone kind of difficult. Some weirdos asking to take their photo with the girl. Castle being turned into some kind of dispute centre from outside people bringing thrash things. The outside renovation got to be done.

Stayed in August 2025

Very bad experience

Very bad experience

Stayed in February 2025

Very shady place room offered was the only room on floor between there renovation

Stayed in January 2025

Till 2 AM, I have been listening to the sounds coming from other rooms than I have to complain.

staff courteous

Stayed in October 2024

Staff is rude.

The ambiance.

Stayed in March 2024

Location and ambiance

Stayed in March 2024

The WiFi failed a lot during our stay

Stayed in February 2024

The Property was rennovating entire central lobby so it killed all the vibes

The Location is excellent

Stayed in November 2023

Experience with staff.

Location.

Stayed in October 2023

No bar. Mosquitoes.

Location and views

Stayed in June 2023

Its an old hotel. Entire hotel was empty, no guests, but still the room rates are very high. Morning breakfast is not good. All drinks are heavily watered down.

Location

Stayed in June 2023

Fridge not working properly

Stayed in May 2023

location.. location..location and views

Stayed in December 2022