Reviews of Studios Heliva 3 stars
Šipčine 6, 20000 Dubrovnik, Croatia
Loading
Guests also reviewed these properties:
Gradisca dʼIsonzo, Italy
Vienna, Austria
Subang Jaya, Malaysia
Colledara, Italy
Hanimaadhoo, Maldives
Khao Tao, Thailand
Germiston, South Africa
Lladurs, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 17 September 2025 · Stayed in September 2025
Verified reviewSpotless clean, spacious and perfect location for travelers . Helena was very attentive and helpful
None
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe really enjoyed our stay. The house was spacious, spotless, and very comfortable, with a lovely surrounding environment. We did run into a small issue, but the host responded quickly and solved it in a very fair way, which we truly appreciated. Overall, it was a great experience and I would happily recommend this place to friends.
Dear Zhuojie, I truly appreciate your wonderful feedback and recommendation. It was a pleasure hosting you and I’m happy we could resolve everything smoothly. You’re welcome back anytime! Maria
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewthe host is very much friendly and helpful she guided us through all our routes and queries. The location of the apartment is easily accessible with bus stops nearby. highly recommend..
Dear Sumit, Thank you so much for your kind review! I’m happy I could help and that you found the location convenient. You’re always welcome back anytime! Maria
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat place to stay in Dubrovnik. Maria was extremely helpful. An apartment has all facilities for nice and comfortable stay.
Dear Tetiana, I truly appreciate your lovely feedback. I’m happy you had a nice and comfortable stay and that I could be of help. Hope to host you again in the future! Maria
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewIt was a clean and comfortable apartment with all the basic amenities. Maria was a very kind and helpful host. She greeted us at the apartment and gave us all the possible information during our stay.
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewOur host was very kind, the car parking is private and the stores are nearby. The old town is just a short bus journey away.
/
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewEverything was perfect !
Dear Agon, It’s fantastic to know that you had a perfect experience with us. Vi blagodarime! Maria
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewHelena our host was lovely, provided all information instantly, very helpful. Location perfect just 5 mins to old town via uber or bus. Clean and had all amenities that we required. Thank you for a great stay
Dear Nicola, Thank you for highlighting our location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town. Maria
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewProperty was immaculate and comfortable. Air conditioning a bonus. Just a 30 minute walk to old town
Dear Marie, Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback and we look forward to welcoming you back! Maria
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewWell organised, really nice staff. Good accommodation for brief trips
Dear Maria Vittoria, Thank you for taking the time of your day to share this feedback with us, it is greatly appreciated! Maria
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewIt takes 20 to 30 minutes to walk to the old town, and the bus stop is 3 minutes away from the apartment, with a 5-minute bus ride. The room was clean, and the owner was a very helpful and nice person.
Dear Ogulcan, Thank you for sharing your experience! Maria
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 July 2024 · Stayed in June 2024
Verified reviewLovely host , good location, comfortable beds , good kitchen facilities, quiet surrounding, all you need just around the corner
We had problem with smelly bathroom , but host acted immediately with chemicals ,but seems like more serious city pipes problem .
Dear Patrycja, Thank you for your rating. I'm sorry that we didn't fully meet your expectations. After your stay in June, the problem with the bathroom was completely solved. Maria
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewOur host Maria was incredible from the beginning. She responded to my messages quickly and gave us recommendations for restaurants nearby. The location was super safe and was easy to get to the Old Town - we could either walk in 25 minutes or take the bus which took >5 minutes.
Dear Emily, Thank you very much! We are extremely glad to read that you had an excellent experience. Maria
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewMaria who manages the property was the perfect host. We were delayed, arriving after 10pm but she waited to meet us with the key & had a parking place ready. She advised us on where to get a meal & where to catch a bus in the morning. Dubrovnik is very accessible by bus. Just three stops away. The studio was spotlessly clean & everything you could need available.
Dear Femmigje, Thank you so much! We really appreciate such a high rating! Maria
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewGood location, good A/C, free parking place, good little veranda, supermarket and bus stop and port close by. Old town 15 min walk or 5 min by bus.
There was really bad smell in the toilet all day
Dear Márk, We are glad to read that you liked the location of the apartment. We sincerely apologize for the bad smell from the toilet. Thank you for bringing this to our attention so that we can prevent from happening again. Maria
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewMaria was a friendly hostess and helped us with everything. The apartment had private parking, kitchen, wachine machine, etc. and it's 5 minutes from the bus station on foot.
Dear Leonardo, Grazie mille! Thank you for taking the time to rate your stay in our apartment with such an excellent rating. Maria
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewThe appartement was well equipped and clean. It was a pleasure to have Maria as a host who always replied very quickly to all our requests and questions :)
Dear Thu, Thank you so much! It was a pleasure to host you and chat with you & your mother! Hope to see you soon! Maria
Reviewed: 20 October 2023 · Stayed in August 2023
Verified reviewMaria is very helpful Staff with good English knowledge. The apartment is clean and calm, the parking place is spacious and safe. Dubrovnik Old Town is 30 minutes walk from the aparment.
-