This Relaince Inn is owned by Fortunate Guesthouse, so the check-inn is done at the Fortunate Guesthouse. However, there were no specific instructions to check-in over there which is a big hassle (imagine going from Block B to Block A with those even-odd numbered lifts that take a long time, you will know what I mean when you reach there). I was also made to wait for an hour before they had a room for me despite the reservation made in booking.com The actual room that I stay is at Fortunate Guesthouse and not Relaince Inn, but I presume the rooms are similar. The room is not soundproof and I can hear loud noises from the group staff at night (around 9-11pm). Would be good if they keep their volume down. The TV is not functioning.

Location was great, in the crowded Tsim Sha Tsui area. WiFi connection was good throughout the stay.

Stayed in January 2024

The place is extremely unclean, with cockroaches in both the lobby and the rooms. The rooms and washrooms are very small and poorly maintained. There is no on-site staff — all communication happens online, and the one staff member who appears for check-in is unprofessional and disappears afterward. This property is not recommended for families, couples, or even solo travelers. The experience is frustrating and unhygienic. You can easily find far better hotels nearby for the same or even a lower price.

Only the location

Stayed in October 2025

Yes

Good

Stayed in July 2025

Everything. The owner has no manners, the staff’s are unreliable. The place itself is so dirty. I can’t imagine we stayed there 5 days and 4 nights. The toilet is crying because it needs to be cleaned. The fan is so disgusting. And the worst of all is we go out with small bites of insects. There’s a lot of small cockroaches and other small insects in the room.

I like the location of the place because it is in the heart of the city.

Stayed in August 2025

The building it's in is filthy, The staff are unhelpful and rude, The rooms are dirty, The beds are tough. Paid for a 3 single bedroom and got 2 singles and was expected to share a single with a friend. Left that day and stayed elsewhere.

Good central location in TST close to station.

Stayed in July 2025

Good room

Good 👍

Stayed in January 2025

Room

Good 👍

Stayed in December 2024

, good luck

Nice place staff is accomodating and helpful accessible place near to anywhere like avenue of the stars ,

Stayed in May 2024

High tariff Very small room, no neatness, broken commode, ugly wash basin, no hot water, Misbehave of Sufia, incharge person Totally unsatisfied,

Stayed in May 2024

didnt got any

Stayed in April 2024

Nothing

The room is dirty a lot of dust in the corner of the bed. Heaps of junk under the bed. No towel we have to buy our own, no extra toilet paper, no shampoo and soap we have to buy our own. Shower is dirty not even a handle to hold it we have to improvise so we can shower. We don’t even feel safe. Not worthy staying here.

Stayed in January 2024

This hotel cancel my bookings on them and after a month they charge me

Stayed in November 2023

Everything, it was disorganized. They tried to charge me extra multiple times and someone tried to get into the room. Left it after one night

Nothing

Stayed in January 2024

AVOID THIS PLACE AT ALL COSTS! I booked and paid in full on BOOKING.COM. The Inn then emailed me with link to reenter info or be canceled. I would not click on the link in the email in fear of a scam. Many tries to contact them by email or phone with no answer. Had to book elsewhere. After I arrived back home and checked my credit card found that they somehow found my credit card info and billed me even though I did not stay (amazing). Contacted BOOKING.COM to complain. THEY ARE NO HELP EITHER! The customer service rep seemed nice and said they just needed to contact their supervisor. What a joke. BOOKING.COM sent me request for info to solve the problem. After submitting they email back saying they contacted the Inn and they declined to refund me. Big surprise, right? DONT USE BOOKING.COM! Their customer service SUCKS! I've used EXPEDIA.COM for years and never had a problem.

NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING!

Stayed in November 2023

Nothing

I didn’t stay at this place, but got charged for it.

Stayed in December 2023

Just the truth. all the pictures and photos of the room are totaly incorrect and misleading. shocking place. booking.com should delete this accomodation from the database. its also embarrasing you. after explaining to the people that this is not what was expected based on the photos seen on bookings site they shrugged their shoulders. i said i would like to cancel but was told not possible. i did not argue and paidthe full amount. left to find alternative accomodation. went back to pick up my bags only to find all the lights were not working either. collected all my goods., left the keys in the room and left. i would like a refund please.

absolutely nothing. totally misled.

Stayed in October 2023

They are dirty in dirty place. I come night after 24h traveling and can't accept those rooms, in pictures was totally different. I should book other hotel, because can't sleep there.

Stayed in October 2023

Photo is not same with reality

Stayed in October 2023

There are no comments available for this review

Stayed in October 2025

There are no comments available for this review

Stayed in September 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024