A carpet deep cleen

Familiarity and convenience

Stayed in September 2025

It states parking but the car park was full so we were told to leave the car on the main road. We booked a double room and was given a quad family room, (all single beds). When I asked for a double the lady was a little rude and said well you do have a bigger room, sorry I booked to share a bed with my husband. Also someone had been smoking in there room as you could smell it in the corridor.

Breakfast was lovely and plenty.

Stayed in September 2025

It was on the top floor, lots of stairs, more to do with our age I suppose and probably did us good!

Triple room,plenty of space, great shower, clean

Stayed in September 2025

Room small, very basic and dated

Breakfast buffet and dining area very good

Stayed in September 2025

Stairs and thankfully, we found a carpark out on the street!

The location was great and the room was very comfortable. Staff checking in were engaging and couldn’t fault the staff at breakfast.

Stayed in September 2025

Only one towel, I expect at least one hand towel and one bath towel

nice breakfast, great location

Stayed in August 2025

Location, staff and cleanliness of rooms

Stayed in August 2025

Had to ask for bathmat and hand towels. Other occupants were arguing between 0430-0600 in corridor outside room. Phoned down to reception at 0500 but the noise went on. Parking had room for six cars, think there was 38 rooms. St. Michael's car park was not far and £7 for 24hrs.

Room 16 was decent sized, as was the bathroom. Beds were lovely, comfortable. Staff, especially morning were friendly and helpful. Lots of cereal options, hot breakfast was good.

Stayed in August 2025

Shower facilities

Location. Friendly staff.

Stayed in August 2025

Lovely staff, friendly and warm people. Excellent location.

Stayed in August 2025

Breakfast was dissapointing, cheap coffee and food ruined the experience. Just to be clear, the service was great, just use better brands than the cheapest, even good coffee would have gone from nah to ok.

Everything was pretty good. Very happy. Had bikes with is and they had secure storage. Room was really fresh and nicely laid out with a great shower.

Stayed in August 2025

Misleading about the carpark. 5 spaces for 38 rooms. There was On Street parking, limited to 2 hours so could park at 4 pm till 10am then move but then chose to find alternative residential parking as we didn't want our holiday interrupted by moving a car. We're able bodied, theres lots of stairs corridors and fire doors to get through. No lifts. Our room seemed permanently hot even if cool outside the window only opened about 3 inches. The radiator was on outside our room. (August ) Heating up the corridor. It was in an off position and the heat came under the door.

Cooked Breakfast was nice. Centre of town.

Stayed in August 2025

We had hoped that the restaurant would be open but it wasn't, however there were plenty of restaurants within walking distance.

We had booked a twin room but in fact we were given a large family room which was very comfortable. There were 5 beds and a large sitting room. The location was very near the promenade and there was a small private car park.

Stayed in August 2025

Quite a lot of stairs

Spacious, clean and comfortable

Stayed in August 2025

Nice central hotel, with good English buffet breakfast

Stayed in July 2025

The bedside light was so poor that I couldn't read in bed.

Comfortable bed. Generous breakfast.

Stayed in July 2025

Accommodation and breakfast were both good value

Stayed in July 2025

Receptionist was grumpy. No car parking on site despite advertising such. First come first serve process. My towels had a huge tear in it. Breakfast was ok but long cooked and warmed under lights

Close to the sea front The wait staff at breakfast were so sweet

Stayed in July 2025

Parking was a bit difficult Room was too hot in the night and we quite not open windows any more.

Great little hotel. Location was good Stuff very friendly Breakfast very good

Stayed in July 2025

Nice location

Stayed in July 2025

Could have been a little cleaner and more modern. Quite dated in style in the bedroom.

Easy location. Lovely quiet stay. Staff were very accommodating. Breakfast was lovely.

Stayed in July 2025

The manager. He was rude to customers and was seen several times shouting at his staff who worked a lot harder than he did. He was evidently a bully. This is very sad. Talking to other customers this is the only negative point we could all say about our stay.

The hotel was fantastic. The staff were always on hand to help and were very friendly.

Stayed in July 2025

Although the staff were very friendly and helpful, they were clearly understaffed. They tried their best but wait times at reception / bar etc were quite long sometimes. They'd a big crown in though, so to be fair it's probably not the normal experience. Some of our travelling companions weren't staying in the hotel, but had been sent to an apartment a few streets away. Not ideal. More of a "high-end" hostel than a hotel.

Very friendly and helpful staff. Clean. Great breakfast. Room layouts are great and give great options for different party types. Very good value.

Stayed in July 2025

No air conditioning so we had to keep a window open all night, which was fine but noisy.

Great location, staff were lovely and let us book in early and were happy to hold our luggage when we checked out. The shower was fab!

Stayed in June 2025