Hodnocení – NH Köln Altstadt Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Thomas, It's wonderful to hear that you enjoyed our breakfast offerings and found our staff to be pleasant and professional. It's our aim to provide our guests with a great start to their day and a comfortable environment throughout their stay. However, we are truly sorry to hear about the inconveniences you experienced with your room cards and the storage space. We understand how frustrating these issues can be, particularly when they disrupt your plans. We also regret to hear about your experience with the cleanliness of the room. In terms of the air conditioning system, we understand the discomfort caused when it doesn't work as expected. Our team strives to ensure all room facilities are in good working order for our guests' comfort. We hope to have the opportunity to welcome you back and provide an improved experience. Yours sincerely, Robert Stenchly Deputy General Manager NH Köln Altstadt

Dear Thomas, It's wonderful to hear that you enjoyed our breakfast offerings and found our staff to be pleasant and professional. It's our aim to provide our guests with a great start to their day and a comfortable environment throughout t… Zobrazit více