Hodnocení – Kempinski Hotel Berchtesgaden Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Romana, Thank you very much for your review. I appreciate you taking the time to share your feedback with us. I am pleased to hear that you found our location perfect and were happy with the restaurant staff during both breakfast and dinner. We will be sure to pass on your compliments to them. I am very sorry for the frustration and inconvenience you experienced with the parking situation. This is not the level of service we aim to provide, and I sincerely apologize that the issue was not resolved in a timely manner, forcing you to repeatedly follow up. This should have been corrected immediately, not at the time of your final bill. I am also disappointed to learn that your dining experience did not meet your expectations, especially with the long wait time and the quality of the food. We take your comments about our gastronomy very seriously and will address this with our culinary team to ensure we are living up to the standards our guests deserve. I hope you will give us another opportunity to provide you with the exceptional experience you deserve. Kind regards from Berchtesgaden, Werner Müller General Manager

Dear Romana, Thank you very much for your review. I appreciate you taking the time to share your feedback with us. I am pleased to hear that you found our location perfect and were happy with the restaurant staff during both breakfast and… Zobrazit více

Dear Janina, Thank you for your wonderful feedback. We are so pleased to hear that you had such a memorable time at the Kempinski Hotel Berchtesgaden. Your kind words and compliments mean a lot to us. It is our great pleasure to ensure every guest feels both well-cared for and truly welcome. We hope to welcome you back again very soon. Warm regards from the mountains Werner Müller General Manager

Dear Janina, Thank you for your wonderful feedback. We are so pleased to hear that you had such a memorable time at the Kempinski Hotel Berchtesgaden. Your kind words and compliments mean a lot to us. It is our great pleasure to ensure ever… Zobrazit více

Dear Mr. Marek, thank you for your visit and your compliments about our breakfast and our location. We are sincerely sorry to hear about your experience at our Lobby Lounge and Kaminbar. We take your feedback very seriously and want to assure you that this is not the standard of service we aim for. We have already addressed this with our management team and have also personally contacted you to discuss this matter further. We deeply regret that this incident happened again and sincerely apologize for the inconvenience and frustration it caused. I would be delighted if you could give us another chance to convince you of our pure alpine lifestyle and if we could welcome you back to the Kempinski Hotel Berchtesgaden soon. Warm regards Werner Müller General Manager

Dear Mr. Marek, thank you for your visit and your compliments about our breakfast and our location. We are sincerely sorry to hear about your experience at our Lobby Lounge and Kaminbar. We take your feedback very seriously and want to assu… Zobrazit více

Dear Gabriela, thank you very much for your recent stay at Kempinski Hotel Berchtesgaden and for sharing your valued feedback with us. We are delighted to hear that you appreciated our location and staff. Please know that we offer a wide selection of pillows and bedding options to ensure our guests' comfort. We would be more than happy to provide these for you during your next stay. I am looking forward to welcoming you back soon again! Warmest regards from the mountains, Werner Müller General Manager

Dear Gabriela, thank you very much for your recent stay at Kempinski Hotel Berchtesgaden and for sharing your valued feedback with us. We are delighted to hear that you appreciated our location and staff. Please know that we offer a wide se… Zobrazit více

Dear Štěpán, thank you for your recent stay at the Kempinski Hotel Berchtesgaden. We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Certainly we had forwarded your feedback to our colleagues which is a huge source of motivation for all of us. We can’t wait to see you again soon! Kind regards Werner Müller General Manager

Dear Štěpán, thank you for your recent stay at the Kempinski Hotel Berchtesgaden. We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Certainly we had forwarde… Zobrazit více

Dear Mr. Jaroslav, Thank you for your recent stay at Kempinski Hotel Berchtesgaden and for your valued feedback. I am happy to read that you enjoyed your stay, especially our amazing location. Please rest assured that I will share your feedback with the spa team to improve our service steady. We are looking very much forward to welcoming you back soon. Warm regards from the Bavarian Alps Werner Müller General Manager

Dear Mr. Jaroslav, Thank you for your recent stay at Kempinski Hotel Berchtesgaden and for your valued feedback. I am happy to read that you enjoyed your stay, especially our amazing location. Please rest assured that I will share your feed… Zobrazit více

Dear Klara, Thank you so very much for your stay at the Kempinski Hotel Berchtesgasden and your wonderful review. We appreciate your high rating and we are delighted to hear you had such positive experience with us. We hope to welcome you back soon! Warm regards, Werner Müller General Manager

Dear Klara, Thank you so very much for your stay at the Kempinski Hotel Berchtesgasden and your wonderful review. We appreciate your high rating and we are delighted to hear you had such positive experience with us. We hope to welcome you b… Zobrazit více

Dear Ms Barbora, Thank you very much for your review and your great words and compliments. I am very happy that you enjoyed your stay with us in the mountains and could convince you with our "pure alpine lifestyle" philosophy. We are looking very much forward to welcoming you back soon. Warm regards from the Bavarian Alps, Werner Müller General Manager

Dear Ms Barbora, Thank you very much for your review and your great words and compliments. I am very happy that you enjoyed your stay with us in the mountains and could convince you with our "pure alpine lifestyle" philosophy. W… Zobrazit více