Reviews of N’vY Manotel 4 stars
18, rue Richemont, Paquis, 1202 Geneva, Switzerland
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Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewStaff was nice room was good size
Coffee machine didn’t work in the room
Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewReviewed: 4 October 2025 · Stayed in September 2025
Verified reviewLocation
- very noisy - we can hear every thing
Reviewed: 2 October 2025 · Stayed in October 2025
Verified reviewCleanliness 👌
Bath style was a bit unusual for a British couple
Dear Stephen A. Thank you for your feedback. We are glad you appreciated the cleanliness of our hotel. We take note of your comment regarding the bath style and will keep it in mind for future improvements. We hope to welcome you again on your next visit to Geneva. Warm regards, Hubert Viard - N'vY Hotel Director
Dear Stephen A. Thank you for your feedback. We are glad you appreciated the cleanliness of our hotel. We take note of your comment regarding the bath style and will keep it in mind for future improvements. We hope to welcome you again on… Show more
Reviewed: 2 October 2025 · Stayed in September 2025
Verified reviewReviewed: 1 October 2025 · Stayed in October 2025
Verified reviewLocation and cleanliness
AC was not working despite the warm weather. It was told that this was due to orders from authorities. If so, this should have been mentioned while taking the booking
Dear Suramya, We are glad you appreciated both the location and the cleanliness of the hotel. We regret the inconvenience caused by the air conditioning not being in service during your stay. This situation was indeed linked to external regulations, and we understand your point that clearer communication at the time of booking would have been helpful. We hope to welcome you again under more favorable conditions. Best regards, Hubert Viard – N’vY Hotel Director
Dear Suramya, We are glad you appreciated both the location and the cleanliness of the hotel. We regret the inconvenience caused by the air conditioning not being in service during your stay. This situation was indeed linked to external re… Show more
Reviewed: 30 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 September 2025 · Stayed in September 2025
Verified reviewThe staff are very pleasant. The room is clean and well-appointed and the public spaces clean and well-ordered.
The bed!! I had asked for a double but only single beds were available. This was not a problem as I was on my own. However- the single beds in this hotel are 90cm wide. I travel extensively and have never been in 4* hotel in Europe where the beds are not 130cm wide. Also the mattress on the single bed is a disaster - its exceptionally thick so 'wobbles' on the base when you lie on it.
Dear Andrew, Thank you for sharing such detailed feedback. I am pleased to read your positive comments about our staff, cleanliness, and public areas. I regret, however, that the comfort of the bed did not meet your expectations. Your remarks regarding the size and mattress will be carefully reviewed, as we strive to improve our guests’ comfort. We hope to have the opportunity to welcome you again under better conditions. Best regards, Hubert Viard – N'vY Hotel Director
Dear Andrew, Thank you for sharing such detailed feedback. I am pleased to read your positive comments about our staff, cleanliness, and public areas. I regret, however, that the comfort of the bed did not meet your expectations. Your rema… Show more
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewThe staff
The linens and comforter were Ok
Dear Carol, Thank you for your feedback. We are glad you appreciated our staff and found the linens and comforter comfortable. We look forward to welcoming you again for an even more enjoyable stay. Hubert Viard - N'vY Hotel Director
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewLovely clean and modern hotel. Spacious room with a fantastic coffee machine and complementary bottled water. Thank you for a perfect stay in Geneva.
Dear Katie, It is a real pleasure to know that you appreciated the comfort of your room and the modern touches that made your stay enjoyable. I am glad your time in Geneva was such a positive experience. We hope to have the pleasure of hosting you again soon. Warm regards, Hubert Viard – N'vY Hotel Director
Dear Katie, It is a real pleasure to know that you appreciated the comfort of your room and the modern touches that made your stay enjoyable. I am glad your time in Geneva was such a positive experience. We hope to have the pleasure of ho… Show more
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewVery attentive and friendly staff on reception, and at breakfast.
Some street noise
Dear Julian, Thank you very much for your kind words regarding our reception and breakfast teams. We are delighted that you appreciated their attentiveness and friendliness. We also take note of your comment regarding street noise. Your feedback is important and will help us continue improving our guests’ experience. We look forward to welcoming you back to the hotel in the future. Best regards, Hubert Viard - N'vY Hotel Director
Dear Julian, Thank you very much for your kind words regarding our reception and breakfast teams. We are delighted that you appreciated their attentiveness and friendliness. We also take note of your comment regarding street noise. Your f… Show more
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 September 2025 · Stayed in September 2025
Verified reviewThe reception staff were friendly, and the room cleaning service was great. The location is good.
nothing
Dear Bader, Thank you very much for your kind words. We are delighted to hear that you appreciated the friendliness of our reception team, the quality of our room cleaning service, and our convenient location. We look forward to welcoming you back soon for another pleasant stay in Geneva. Best regards, Hubert Viard - N'vY Hotel Director
Dear Bader, Thank you very much for your kind words. We are delighted to hear that you appreciated the friendliness of our reception team, the quality of our room cleaning service, and our convenient location. We look forward to welcoming … Show more
Reviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 24 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified reviewVery modern
Dear Igor, We’re pleased you appreciated the contemporary style of our hotel. We hope to have the pleasure of welcoming you again soon. Kind regards, Hubert Viard - N'vY Hotel Director
Reviewed: 23 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified reviewWe had a truly pleasant stay. The location is perfect—just a stone’s throw from the lake, with easy access to public transportation via bus and tram. The hotel offers valet parking, which is convenient, though there’s also a public parking area nearby for added flexibility. Our room was light-filled and inviting, spotlessly clean, and tastefully decorated. It struck a lovely balance between comfort and charm. The breakfast was another highlight, with a generous selection of both warm and cold options—something to suit every preference. We had dinner at the restaurant and were very pleased and satisfied with the food, drinks, most specially the service. The service staff was very friendly and professional. Overall, a wonderful experience in a beautifully situated hotel.
While our stay had many positive aspects, there were a few disappointments worth mentioning. We were in town for the Sail Grand Prix event, and unfortunately, the hotel personnel did not seem well-informed about the logistical arrangements surrounding it. Although there is a bus stop conveniently located nearby, we were not advised that the stop had been temporarily cancelled for the specific bus we intended to take to the venue—resulting in unnecessary confusion. Additionally, while most of the staff were friendly and courteous, we found the reception staff to be somewhat impertinent, which detracted from the overall welcoming atmosphere. The nature of his questions came across as impertinent and somewhat inappropriate, especially given the context.
Dear Maria Elena, Thank you for sharing such a detailed account of your recent stay. We are truly pleased to know you enjoyed the comfort of your room, our breakfast selection, and the warm service from our restaurant team. At the same time, I regret to read about the inconveniences you encountered. Your remarks regarding the Sail Grand Prix information and the reception courtesy are duly noted, and I sincerely apologize that your experience in these aspects did not meet expectations. Please be assured that your feedback will be addressed with the team to ensure a more attentive and respectful service in the future. We hope to have the opportunity to welcome you back and provide you with an even more seamless experience. Best regards, Hubert Viard - N'vY Hotel Director
Dear Maria Elena, Thank you for sharing such a detailed account of your recent stay. We are truly pleased to know you enjoyed the comfort of your room, our breakfast selection, and the warm service from our restaurant team. At the same tim… Show more
Reviewed: 23 September 2025 · Stayed in September 2025
Verified reviewLocation close to the lake. Parking available for a reasonable price. Receptionist Eva was extremely helpful.
Location. Pleasant and helpful staff.
Dear Kasal, It’s wonderful to read your feedback highlighting our convenient setting and the support you received from our staff. Knowing that Eve made such a positive impression is especially rewarding. We hope your next stay with us will be just as pleasant. Warm regards, Hubert Viard - N'vY Hotel Director
Dear Kasal, It’s wonderful to read your feedback highlighting our convenient setting and the support you received from our staff. Knowing that Eve made such a positive impression is especially rewarding. We hope your next stay with us wil… Show more
Reviewed: 21 September 2025 · Stayed in September 2025
Verified review