Reviews of My Apartment
Rankengasse 29, Gries, 8020 Graz, Austria
#438 of 440 Holiday rentals in Graz
Guests' ChoiceReview score
Based on 13 apartment reviews
Score breakdown
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Cleanliness
3.6
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Comfort
4.2
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Location
6.0
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Facilities
3.7
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Staff
4.3
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Value for money
4.6
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Free WiFi
5.0
Showing 1 – 13
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Reviewed: 30 June 2025
Niamh
Ireland43 reviews4 helpful votesDisappointingDo not stay here! The address was not in the location in the description. Was given the wrong code to get into the apartment. The room smelt like cigarettes. The lightning was very dim. There was no water in the toilet - had to use the kettle to fill it and had to lift the lid to flush it. The tap handle fell off everytime I lifted it. There were hairs in the sink. The pillows were stained, hairs on the bed and stains on the blinds as well. The television didn't work also. The sofa was not comfortable, I sank when I sat down on it. I stayed one night out of the three I booked.
Stayed in June 2025
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Reviewed: 22 April 2024
Michael
United Kingdom5 reviews2 helpful votesPoorThis is a different apartment to the one on the photos. No facilities and very dirty. The shower leaks so the bathroom floor is wet all the time. The kitchen was very dirty.
Good location
Stayed in April 2024
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Reviewed: 8 January 2023
Popesku
Ukraine16 reviews4 helpful votesVery poorVery poor housekeeping, not mentioned in description of appartment! No heating, coffee machine not working, cattle dirty, TV remote without batteries! Bed sheet used and not changed after use! Doors lock broken
Nice location, close to downtown
Stayed in January 2023
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Reviewed: 1 January 2023
Špela
Slovenia4 reviews3 helpful votes“meh”we came in December and there were ni real heat only eletrical radiator, the place was dirty without toilet paper and si k in bathroom was leaking
it was only close to center
Stayed in January 2023
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Reviewed: 1 July 2025
Dave
United Kingdom28 reviews1 helpful vote“Poor”Everything
Nothing at all
Stayed in June 2025
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Reviewed: 2 April 2024
Miguel
Italy16 reviews2 helpful votesVery poorEveryrhing horrible smell bad all not confirtable
Nothing
Stayed in April 2024
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Reviewed: 7 September 2023
Claudiu
Romania40 reviews6 helpful votes“I was disappointed with this property.”I was received in an apartment that was not clean, although check-in is at 1:00 p.m., but when I arrived at the apartment it was not clean. the Wi-Fi internet does not work. I notified the property but he did not answer my phone. During the 3 days I stayed in the apartment, no one bothered to fix the problem. the toilet water does not work. I had to carry the water with the bucket from the shower to throw it in the toilet. I do not recommend this property. no one helps you
Nothing
Stayed in September 2023
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Reviewed: 1 May 2023
Mohammad
Austria8 reviews4 helpful votes“A REAL DISASTER”Upon arrival, I followed the check-in instructions but unfortunately, the flat number was not provided. I tried contacting the host three times, but they did not answer and did not return my call. Thankfully, some kind neighbors were able to assist me in identifying the correct flat. However, I was disappointed to find that the apartment had an unpleasant odor. To make matters worse, the bed sheets and sofa were in a terrible condition - they were extremely dirty and had holes in them. The pictures on Booking.com were either outdated or not representative of the actual apartment. We were given only two towels, which appeared to have been used before and not washed. The kitchen was also lacking in equipment, making it difficult to prepare meals. Moreover, the toilet flush was very slow and barely functional. Additionally, the toilet paper provided had fallen into dirty water and left to dry again. In summary, our stay was a complete disaster.
Only the location, which is the only thing the host can’t affect or change
Stayed in April 2023
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Reviewed: 4 February 2023
Mariana
Germany2 reviews1 helpful vote“I lost money and had to look for another place”The property had nothing from the announce. The owner has a horrible attitude and no accountability for his horrible service. I lost almost 200 euros. don’t book this place!
Nothing. I don’t recommend this place, the pictures is not the real accommodation, they didn’t offer internet as announced, there was m a wet towel hung at the toillette as to be used, the owner is not helpful and don’t make u feel respected or safe. I stayed there a couple of hours, contacted the owner asking the internet password and got an ironic answer and a promise to repair the problem late on the same day or on the other day. As I needed internet to finish my master project, which should be delivered on the same day, the solution was not suitable to me, and as I was not feeling safe with this communication I asked for the refund and didn’t stay at the place. I booked the place as a solution for my accommodation need and just had problems. the owner didn’t offer any support or comprehension and it is not fair at all that I should pay for this horrible service. booking.com didn’t offered any resolution for this conflict. Don’t book this place. you will lose money!
Stayed in February 2023
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Reviewed: 7 October 2024
Winantretter
Germany24 reviews1 helpful votePassableThere are no comments available for this review
Stayed in September 2024
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Reviewed: 21 September 2023
Walter
Austria47 reviewsGoodThere are no comments available for this review
Stayed in September 2023
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Reviewed: 3 June 2023
Lee
Malaysia2 reviewsPleasantThere are no comments available for this review
Stayed in May 2023
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