- Hotel provides to all in-house guests complimentary shuttle drop-off service from hotel to famous attractions in Ho Chi Minh City on various timings. Kindly note the shuttle service capacity is limited therefore advance reservation is required

- The name on the credit card used for the booking should correspond to the guest staying at the property.

- For bookings that require prepayment before arrival date, we kindly request that you present the same credit card used for the prepayment upon check-in.

- For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card or contact us for online payment link.

***These requirements to ensure the utmost security for payment transaction.***

- Guest will be required to pay room deposit upon check-in covering the entire stay as well as incidental deposit to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

도착 전 계좌 이체로 요금을 결제하셔야 합니다. 예약이 완료되면 숙박 업체 측에서 계좌 이체 안내를 위해 직접 연락드립니다.