About this property

Surrounded by 25 acres of native bushland, this secluded resort is located on New Zealand’s stunning Coromandel Peninsula and combines a striking natural setting with personal service. Grand Mercure Puka Park Resort offers guests a unique and tranquil retreat. Start the day with a swim in the solar-heated outdoor pool. Afterwards, you can soak up the sun on the deck before treating yourself to a classy meal at the restaurant. Have a game of tennis or opt for a relaxing afternoon in the day spa. In the evening, you can chat with other guests in front of the log fire or enjoy a glass of wine on your private balcony. Children under 3 years of age receive breakfast for free. Children aged between 3-11 years can eat from the childrens menu.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Vegetarian, Buffet

  • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Douglas
    Australia Australia
    Quiet, private and peaceful. A spacious room located among trees and forest setting.
  • Leevi
    New Zealand New Zealand
    Beautiful peaceful place to stay. The food and cocktails at the restaurant were yum 😊
  • Tracey
    New Zealand New Zealand
    Great location, comfortable bed, loved the underfloor heating
  • David
    New Zealand New Zealand
    It was just amazing, more than we had expected. We felt like we were immersed into the surrounding nature, the room was cosy and had everything you could need. Underfloor heating in the bathroom was a treat!
  • Sarah
    New Zealand New Zealand
    Nice spot nestled in the bush, friendly staff, heated pool. We had some drinks at the bar but didn't try the restaurant.
  • Lucy
    New Zealand New Zealand
    Me and my partner really liked the location and the rooms they were very comfortable and welcoming
  • Barrie
    Australia Australia
    Quiet, tranquil setting in a beautiful part of New Zealand
  • Ian
    United Kingdom United Kingdom
    Lodges cosy and short walk to beach. Very helpful staff. Free bikes for cycle around town and boardwalk cycle trail.
  • Janelle
    New Zealand New Zealand
    The staff were all really friendly. The setting in the native bush was tranquil. We used the tennis court, pool and spa pool and if we'd had more time we would have used the bikes too.
  • Carlos
    New Zealand New Zealand
    The surroundings this hotel is situated in is unique, out of the way from noise pollution and listening to the birdsong was amazing, you really are in the trees

Hotel surroundings

Restaurants

1 restaurant on site
  • Miha Restaurant and Lounge
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Grand Mercure Puka Park Resort takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about US$58. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Puka Park Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.