Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Up to 2 children 2 years old and younger stay free when using existing bedding.

Children 3 to 11 years old an stay for an extra fee, using existing bedding.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

Environmental Sanitation Tax

It is mandatory to pay an environmental fee per person, per night.

All resorts in the Mexican Caribbean collect an Environmental Sanitation tax at check-in. The amount (collected in Pesos) is between $3 and $3.99 per night, per guest, in US Dollars.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Ocean Coral & Turquesa All Inclusive您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。