You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at The Veil Hotel
Elegant Accommodation: The Veil Hotel in Astana offers a 5-star experience with adults-only rooms featuring air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk.
Wellness and Leisure: The hotel boasts a spa and wellness centre, sauna, steam room, hot tub, and hammam. Additional facilities include a fitness centre, indoor play area, and games room. Free on-site private parking is available for guests.
Dining Experience: A family-friendly restaurant serves Chinese, Italian, Japanese, Steakhouse, Asian, and European cuisines. Breakfast is provided à la carte, with options including brunch, lunch, dinner, high tea, and cocktails.
Prime Location: Located 16 km from Nursultan Nazarbayev International Airport, the hotel is near attractions such as Bayterek Tower (3 km) and Expo 2017 Astana (7 km). Guests appreciate the restaurant, breakfast, and spa.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Guest reviews
Categories:
Staff
9.1
Facilities
9.0
Cleanliness
9.1
Comfort
9.3
Value for money
8.8
Location
9.0
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
J
Jessica
Australia
“Great stay - fantastic breakfast, spacious room with heated flooring and unlimited spa use included. One of the best hotels we have ever stayed in”
Baban
Croatia
“An outstanding hotel and staff. Everything was perfect, and I hope to return again.”
T
Tibor
Hungary
“The hotel is really fascinating (like the name and the shape of it) the rooms are very big, clean, comfortable especially the bed and the bedlinen 👌 you have everything in the room: water, cafe, tea, some welcome chocolate. The breakfast is...”
R
Richard
Germany
“Very nice design. Clean rooms and SPA. Amazing breakfast and restaurants.”
G
Guy
Belgium
“I like this hotel for its excellent restaurants and outstanding breakfast. I especially appreciate the concept of ordering breakfast à la carte instead of the usual buffet—it’s a much better experience.
The service is very good, and the location...”
E
Evgeny
Germany
“My favourite Hotel in Astana - best breakfast in Kazakhstan!”
W
Wendy
United Kingdom
“All was amazing as you would expect from a 5star hotel.
in a good location, with amazing restaurants onsite.”
P
Penne
Australia
“The design was great! Nice tall ceilings! Staff were good although maybe understaffed! Beds great! Restaurant lovely, and really liked the wine shop!”
C
Charlène
France
“The staff : very careful, very professional, super kind !
The food was amazing : I tried two restaurants within the hotel + the breakfast.
The design of the hotel and room.”
Y
Yuri
Germany
“Design, good rooms and breakfast! Service is exceptional.”
The Veil Hotel takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
KZT 5,000 per child, per night
13+ years
Extra bed upon request
KZT 10,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
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