Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation. The booking can only be guaranteed within check-in hours.

The full amount of the reservation must be paid at check-in.

The on-site parking is available upon a surcharge. Parking is provided in first-come, first served basis due to limited availability.

Size limit - height:2 metres, width:1.8 metres and length: 5 metres

Please note that you cannot take your car out of the parking lot during your stay.

Reservations of 3 rooms or more may not be accepted.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Please note that the property cannot store items requiring refrigeration. Up to 5 items per reservation can be stored for free.

Please note that children 12 years and younger cannot be accommodated at the property. Adult rates are applicable to children 13 years and older. Please contact the property for more details.

Amenities and towels are changed and replenished daily. Sheets and loungewear will be changed every 4 days during cleaning hours.

For guests staying 4 nights or more, the room will be cleaned by our cleaning staff every 4 days.

Due to the inspection of electrical equipment as required by law, all electronic equipment, including elevators, lighting, air conditioning, internet, etc. will be unavailable on the following date: 27 January, 2025, 12:00 - 2:00 p.m..

请您提前告知Sakura Terrace您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。