Hotel Policy

CHECK IN AND CHECK OUT POLICY

• Check-in / Check-out Timings: The check-in time for guests is 1400 hrs and check-out time for guests is 1100 hrs. Early check-in and delayed check-out may attract additional charges.

• CP – Continental Plan – Includes Room Stay & Buffet Breakfast. MAP – Modified American Plan - Includes Room Stay, Buffet Breakfast & One Major Meal ( Lunch / Dinner) AP - American Plan - Includes Room Stay, Buffet Breakfast ,Lunch & Dinner

• All our resorts reserve the right to carry out any renovation and up – gradation, as deemed necessary. The resort is at their absolute discretion to make the decision. In this situation we will do our best to notify the clients accordingly.

• Guests are required to carry a vaild identity proof and produce the same at the checkin. Please bring along with you the same identity proof you have entered while booking for verification at the hotel.

CREDIT CARD PAYMENTS

• In order to avoid credit card frauds, guests are requested to note the following: In case the booking is made using credit card, guests are requested to carry the following documents at the time of Check In: If the Credit card holder is the guest or one of the guests, then the credit card will have to be produced at the time of Check In. If the Credit Card holder is not one of the guests, then a copy of the credit card (both front and back), self-attested by the credit card holder should be produced at the time of Check In. In addition to this, it is also required to produce a letter, signed by the credit card holder, authorizing the use of the credit card for the booking of the room. The letter should mention the names of the guests, date of travel, property and room type. This letter, along with the self-attested copy of the credit card will have to be submitted at Check In desk. At the time of submitting the credit card copy, please ensure that the CVV number on it is blacked out. (CVV Number is a three-digit number at the reverse side of the credit card, at the end of the signature panel). In case the above documents are not produced by the guests, Hotel reserves the right to deny the reservation. In such case no refund (except for the taxes) will be given to the guest. In case of erroneous / inadequate / misleading information given while booking ,

• Hotel reserves the right to cancel the booking without any intimation. Guests are required to carry a valid identity proof and produce the same at the check-in. Please being along with you the same identity proof you have entered while booking for verification at the hotel. : it could be your Passport, Driving License, Voter ID Card

Terms and Conditions

Terms & Conditions

Mandatory New Year Gala Dinner @ Rs.7499/- per Adult, Price per Child Between 6 - 12 years@ Rs.3499/- ( Gala Dinner charges to be paid at the time of check-in)

No Check-out will be allowed on 31st Dec 2022.

Cancellation of bookings between the period of 18th Dec 2022 - 10th Jan 2023 will be Non - Refundable

Water Sports available at Varca/Fatarde Beach (Private Operator)

Hotel Terms & Policy

- Early morning arrivals will be allotted rooms on availability, if not blocked from the previous night, for which an extra nights charge will be levied.

- Late check-outs can be facilitated on an extra cost and will be subject to availability.

- The Tariffs/Package rates are subject to change without prior notice.

Child Policy

- Child below 5 years is complimentary in the room

- Child between age of 5 to 11 years will be charged Rs 1,500/- per night (An extra mattress / bed will be provided in the room)for a Thus, the number of children between 5 to 11 years will have to be mentioned n children slot on the Reservation Details Form

- Child of 11 years and above will be considered as an adult and will be charged Rs. 2500/- per night. (An extra mattress / bed will be provided in the room)

Above child rates not valid from 20th December 2022 to 4th January 2023,

Note: 3 Adults or 2 adults + 2 children will be accommodated in any guest room

Outside food and beverages is not allowed in the hotel premises

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Windflower Resorts and Spa Varca Goa您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间不接待来自特定国家/地区的客人。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

入住该住宿须新冠肺炎（COVID-19）病毒核酸检测结果为阴性。

客人需满足一个或多个要求方可入住该住宿：持有完全接种新冠（COVID-19）疫苗证明、有效的最新核酸检测报告（阴性），或最近的新冠肺炎康复证明。

经营许可证号：10