The hostel is pet friendly. However, pets are allowed in private rooms only. Pets are strictly not allowed in the dorms. Any damages, in case, incurred during the stay shall be attributable to the pet owners.

The Hosteller Unbox Café serves vegetarian options. To maintain the backpacking culture and community spirit, we promote self-service in all our cafes.

Please note that the café is open 9 AM - 2 PM and 6 PM - 11 PM. Café timings may vary. Please refer to the Glu app for more details.

Visitor times are from 09:00 to 21:00. Non-resident guests shall not be allowed beyond the common areas (most definitely not inside the guest rooms).

We kindly request guests to refrain from drug and alcohol use. Violators will be promptly asked to leave and permanently blacklisted.

We cannot guarantee accommodation in the same dorm room. Allocation of a room in a specific private room category may vary depending on availability until the time of check-in.

Certain amenities like locks, bath kits, and towels are pay-as-you-go, allowing lower room prices and catering to diverse traveller preferences. Toiletries are charged extra for the guest in the dorm room.

Right to admission is reserved.

Guests are responsible for any damage except wear and tear and shall maintain room hygiene.

Parking is subject to availability.

Any form of misconduct towards fellow travellers, whether male or female, will result in immediate check-out from the premises. This includes, but is not limited to, verbal abuse, harassment, physical intimidation, or any inappropriate behaviour that disrupts the comfort, safety, or well-being of others.

All requests for early check-in or late check-out are subject to approval by the property and are subject to availability.

Discount coupons will not be applicable if the guest requests an upgrade.

Only female guests are permitted to check into the female dorm. If a male guest books this room type, check-in will be denied as per policy. Modifications to the booking are allowed only within 60 minutes of reservation.

No refund will be issued if the booking falls outside the cancellation policy period.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Hosteller Shimla, Valley View您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。