1. In order to keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By offering these items on a chargeable basis, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travellers.

2. We understand that different travellers have different preferences and requirements, so we aim to provide flexibility in our offerings. We cannot guarantee accommodation in the same dorm room. Allocation of a room in a specific private room category may vary depending on availability until the time of check-in.

3. Please note that Local IDs are allowed in our property.

4. Our café is open from 9 AM - 2 PM and 6 PM - 11 PM. Café timings may vary. Please refer to the Glu app for more details.

5. Right to admission reserved.

6. Foreign Guest are not allowed.

Any form of misconduct towards fellow travellers, whether male or female, will result in immediate check-out. This includes verbal abuse, harassment, physical intimidation, or any inappropriate behaviour that affects the comfort and safety of others

We kindly request guests to refrain from drug, alcohol use. Violators will be promptly asked to leave and permanently blacklisted.

The hostel is pet friendly. However, pets are allowed in private rooms only. Pets are strictly not allowed in the dorms. Any damages, in case, incurred during the stay shall be attributable to the pet owners.

Discount coupons will not be applicable if the guest requests an upgrade.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Hosteller Chakrata您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。