Please note that the lead guest must be 18 years or older.

In line with group policies, a 7-day cancellation policy applies for all bookings for 3 rooms or more.

Please note that early check-out's are non-refundable, the total reservation price is applicable.

Please note that guest bedrooms are located on the 1st floor and above. The rooms are accessed via stairs and there is no lift.

Please note that the card used to make the booking must be shown upon check-in.

Third party payments cannot be accepted.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Dergvale Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。