The reservations are personal for the guest who has originally reserved and cannot be transferred to any other guests.

The credit card used for the reservation must be presented upon arrival by the guest who has originally reserved, who must be one of the guests staying at the property.

In case the credit card is not presented upon check-in by the guest who has originally reserved, the property will charge another credit card of the guest who has originally reserved on the spot and refund the originally provided card with the equivalent amount.

If the originally reserved guest is not present no third-party payments will be accepted. Photocopies, photographs of credit cards, third-party credit cards, or electronic/virtual credit cards, are not accepted.

Please note that for reservations of more than 2 rooms, different policies and additional supplements may apply.

The reception operates limited hours, so please inform us of your expected arrival time at least 24 hours in advance.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Aura Suites您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

在提前退房的情况下，住宿将向您收取全部的入住费用。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

经营许可证号：1167K134K1174401