Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct whilst on the hotel’s premises.

If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.

Transport from the airport is possible in the following way:

1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local buses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).

2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)

Please note that interconnecting rooms are available upon request and subject to availability.

Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Thistle London Heathrow Terminal 5您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。