Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Gym is open 24 hours and Sofitel Spa opens daily from 09:00 -21:00. It combines luxury French skincare by Sothy & the latest derma-science from TEMPLESPA.

Access to the Steam, Sauna & Hydro bath are chargeable at £40 per person for 60 minutes. To make a reservation in this regard, please email Sofitel.LondonHeathrow.WELLNESS@sofitel.com

Sofitel London Heathrow is directly connected to Heathrow T5, only 4 minutes' walk via a covered walkway. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel.

There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel.

Please note parking is only for the duration of your stay. However, parking packages can be arranged with the property after booking (parking packages are subject to availability).

Please note that the credit card used to book must be presented on arrival.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다.

숙소 도착 시 손해 보증금(£100)을 지불하셔야 합니다. 신용카드를 통해 지불하실 수 있습니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측에서 객실 점검 후 이상이 없을 시 손해 보증금 전액을 신용카드를 통해 돌려드립니다.