About this property

Comfortable Accommodations: Silvana Mountain Hotel in Zermatt offers family rooms with mountain views, private bathrooms, and modern amenities. Each room includes a balcony, work desk, and free WiFi. Wellness and Leisure: Guests can enjoy a spa and wellness centre, sauna, indoor swimming pool, and sun terrace. Additional facilities include a steam room, hammam, and outdoor play area. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, gluten-free, and dairy-free options. Dining options include lunch and dinner in a traditional or romantic ambience. Convenient Location: Located 2.2 km from Schwarzsee and 3.5 km from the Matterhorn, the hotel provides easy access to skiing, hiking, and cycling. Nearby attractions include Gorner Ridge and the Matterhorn Museum.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.5)

  • Great Food: Meals here are highly recommended

  • Top pick by families with children

  • Ski-to-door


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Availability

Prices converted to USD
We have no availability on our site for this property between Tue 4 Nov 2025 and Fri 7 Nov 2025

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Room type
Number of guests
Price
1 large double bed
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1 sofa bed
and
1 large double bed
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Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
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Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
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Not available on our site for your dates
1 large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
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2 single beds
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1 large double bed
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Limited supply in Zermatt for your dates: 31 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Salgado
Dominican Republic Dominican Republic
We stayed 3 nights at Silvana Mountain Hotel and it was truly incredible. A unique mountain experience in a wonderful location with spectacular views. The restaurant offers an authentic Swiss atmosphere with unique details, and every meal was...
Katarina
Croatia Croatia
The hotel is amazing and we would go back any time! The owners picked us up from the train station and explained a bit about the town. They were always checking if we needed anything, but they weren't pushy or intrusive. The hotel is as clean and...
Katalin
United Kingdom United Kingdom
Unique stay in beautiful location. A dream for those who love spa’s and relaxing after a long trek or skiing.
Michael
Canada Canada
Your experience begins when you take a gondola up the mountain to get to the hotel. It's a bit of a hike, but well worth it as you come up to a beautiful hotel. The main entrance, rooms and especially the pool and spa facilities are out of this...
Soeren
Denmark Denmark
Extremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.
Alieh
Belgium Belgium
Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied
Scott
United Kingdom United Kingdom
Very friendly staff, lovely food, amazing hotel and facilities
Weng
United Kingdom United Kingdom
Cozy place, nice breakfast and thoughtful service! You can enjoy the natural view during the stay
Nayara
Australia Australia
The staff was amazing, the food was good, the room was spacious and beautiful with an nice view to the mountains. I would 100% go back there.
Sharon
Switzerland Switzerland
The pleasant, efficient service, the spa and the bed!

Hotel surroundings

Restaurants

1 restaurant on site
Gitz Gädi
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

Facilities of Silvana Mountain Hotel

Great facilities! Review score, 9.9

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free WiFi
  • Family rooms
  • Skiing
  • Bar
  • Breakfast

House rules

Silvana Mountain Hotel takes special requests - add in the next step!
Check-in
From 12:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardCarte BleueMaestroCashCash

The fine print

Need-to-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.