Please note that there is a 1.6% surcharge when you pay with a Visa, Mastercard or American Express credit card. Please note that The Island does not accept cash as a form of payment.

All guests must present a valid credit card and photo id on arrival at the hotel to check in. An AUD 100 per night pre-authorisation will be held for incidental charges.

Guests under the age of 18 can only check in with a parent or official guardian, Over the Schoolies weeks held annually on the Gold Coast, 21yrs is the minimum age of check in.

Please note that this property has a strict 'No Party Policy'.

We do not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. We do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. We reserve the right to refuse entry to guests who are school leavers.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Island Gold Coast您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

到店时需支付损毁押金：AUD 100。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。