As per UAE law, guests are required to present original ID (UAE National ID or Passport) upon check-in for each person staying in the hotel. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking more than 10 rooms, different policies and additional supplements may apply.

The Cove Rotana Resort - Ras Al Khaimah reserves the right to temporarily hold an amount prior to arrival as per hotel policy. Please ensure you have the credit/debit card that guaranteed the booking or was used for pre-payment upon arrival for verification.

For the safety and hygiene of our guests, cooking items are not permitted in our rooms and villas. Furthermore, outside food and shisha are not allowed in the Resort.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking which might be pre-authorized prior to arrival date. Debit cards can only be used upon arrival at the property. Guests are required to show a valid, original ID and credit card upon check-in.

The maximum occupancy in a room is 2 adults and 1 kid aged below 05.99 years they can stay with their parents or adults in the existing bed provided in the room When Booked Room Types are Guest Room, Lagoon View Room, Sea View Room. We understand that families often travel together, and we welcome children of all ages to stay with their parents or adults.

For children aged 06 and below 11.99 years, they can stay with their parents or adults in the existing bed provided in the room when Booked Room Type are Garden View Room, Pool View Room, Specious Guest Room and subject to charge for Booked Meal Plan. However, for child age 12 years and above consider and adult and require to book additional Room.

We strive to accommodate the needs of all our guests and ensure a comfortable and enjoyable stay for everyone.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 The Cove Rotana Resort - Ras Al Khaimah에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다.

숙소 도착 시 손해 보증금(AED 500)을 지불하셔야 합니다. 이는 현금으로 지불하셔야 합니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측 객실 점검 후 이상이 없을 시 손해 보증금 전액을 돌려드립니다.